1. Order Processing Time
All orders are processed within 1-2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays. During peak seasons or high order volumes, processing times may be longer. We will notify you if there are significant delays.
2. Shipping Methods & Delivery Estimates
We offer the following shipping options:Â
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Express Shipping: Estimated delivery in 3-10 business days
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International Shipping: Estimated delivery in 6-14 business days (varies by destination)
Delivery times are provided by carriers and are estimates only — actual delivery times may vary.
3. Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and selected shipping method. All fees will be clearly displayed before your order is finalized.
4. Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this information to monitor the status of your delivery.
5. International Shipping & Customs
For international orders, additional customs duties, tariffs, taxes, or fees imposed by the destination country may apply. These are the responsibility of the customer and are not included in the product price or shipping cost.Â
6. Delivery Issues
If a package shows as delivered but is not in your possession, please check with your local post office or carrier first. We are not responsible for lost or stolen packages once the carrier marks them as delivered.